Shipping & Delivery Policy – Durable Shipping Box
Order Processing & Shipping Timelines
- Standard Orders: Handed over to our logistics partners within 1 working day of your order.
- Custom Printed Orders: Require additional 3 working days after receiving your written artwork approval.
- Free Shipping: Orders above ₹1,500 qualify for free shipping. Orders below ₹1,500 incur a nominal fee of ₹149.
Tracking Your Order
- A tracking number is created once your order ships. You can:
- Track your order immediately after dispatch
- Check status in the ‘My Account’ section (account not required but recommended)
- Please provide an accurate email address for tracking notifications.
Delivery Coverage & Transit Times
- Service Area: We deliver to 6,000+ PIN codes across India.
- Delivery Time: Typically 3-9 working days depending on destination.
- Check estimated delivery dates by entering your PIN code on product pages.
- Uncontrollable Delays: Delivery times may be affected by:
- Weather conditions
- Political disruptions
- Festivals or strikes
- Courier partner delays
(Durable Shipping Box is not responsible for these delays)
Remote Location Delivery (ODA)
- Additional Charges Apply for Off-Delivery Areas (ODA) – remote or hard-to-access locations.
- You’ll see any applicable surcharges and extended delivery estimates during checkout.
International Delivery
- Currently not available
- You may order from anywhere in the world (payment in INR) but shipping address must be in India
GST Invoice
- Included with every delivery
- For duplicate copies, email us to request a soft copy
Our Commitment
DURABLE SHIPPING BOX IS COMMITTED TO DELIVERING YOUR ORDER ACCURATELY, IN GOOD CONDITION, AND ON TIME.
Important Notes:
- Address Changes: Cannot be modified after order placement
- Multi-Item Orders: May ship separately from different locations
- Shipping Schedule: Monday-Saturday (excluding holidays)
- Delayed Items:
- If we can’t ship within 10 working days, we’ll:
- Cancel unshipped items
- Refund the affected amount
- Notify you by email
- Damaged Packages:
- Please refuse delivery if package appears tampered withImmediately contact:
- 📞 [7011907662]
- 📧 sales@durableshippingbox.com (include order number)
- We’ll arrange replacement at earliest
- Please refuse delivery if package appears tampered withImmediately contact: